At Plus Promos, all sales are final. We do not accept returns or exchanges on any products, including custom or stock items.

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Because many of our products are personalized or made-to-order, we are unable to offer refunds once an order has been placed and approved. Please review all artwork, product details, and specifications carefully before finalizing your order.

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If your item arrives damaged or there is an error on our part, please contact us within 3 business days of delivery. We will work with you to resolve the issue promptly.

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Thank you for understanding and supporting our custom production process.